Privacy Policy
Effective Date: August 9, 2026 · Last Updated: August 9, 2026
Alanine Labs respects your privacy and is committed to handling personal information responsibly and transparently. This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit alaninelabs.com, place an order, contact us, or otherwise interact with our website and services.
This policy is written to accommodate applicable consumer privacy requirements, including rights provided to Oregon residents under the Oregon Consumer Privacy Act and, where applicable, California residents under the CCPA/CPRA.
1. Information We Collect
We may collect information you provide directly to us, information collected automatically when you use our website, and limited information received from service providers involved in processing your order.
This may include your name, billing address, shipping address, email address, telephone number, account information, order history, products purchased, customer-service communications, IP address, browser type, device information, referring pages, pages viewed, approximate location derived from your IP address, cookie identifiers, and other website-usage information.
Payment information may be collected and processed by third-party payment processors. Alanine Labs may receive transaction confirmations and limited payment-related information necessary to process and maintain order records, but we do not necessarily receive or store complete payment-card information.
2. How We Use Your Information
We use personal information to operate and improve our website, process and fulfill orders, provide customer support, communicate regarding purchases, maintain business and transaction records, detect or prevent fraud and misuse, maintain website security, analyze website performance, comply with applicable legal obligations, and protect the rights and property of Alanine Labs and others.
If you subscribe to promotional communications, we may also use your contact information to send product announcements, company news, promotions, or other marketing communications. You may unsubscribe from marketing emails at any time using the unsubscribe option provided in the message.
3. Cookies and Similar Technologies
Our website may use cookies, pixels, local storage, and similar technologies to remember preferences, maintain shopping-cart functionality, support website security, measure traffic, understand how visitors interact with the website, and improve site performance.
Some cookies may be placed by third-party services that support functions such as analytics, payment processing, security, or other website operations.
Your browser may allow you to block or delete cookies. Disabling certain cookies may affect the functionality of parts of the website.
4. How We Disclose Information
We may disclose personal information to service providers and business partners when reasonably necessary to operate our business. These may include website hosting providers, e-commerce providers, payment processors, shipping and fulfillment providers, analytics providers, email-service providers, fraud-prevention services, professional advisers, and information-technology providers.
We may also disclose information when required by law, legal process, court order, regulatory request, or when reasonably necessary to protect our legal rights, investigate suspected fraud, enforce our policies, or protect the safety or security of our website and users.
If Alanine Labs is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, information may be transferred as part of that transaction subject to applicable law.
5. Sale and Sharing of Personal Information
Alanine Labs does not use personal information collected through the website for purposes unrelated to legitimate business operations without appropriate disclosure or consent.
Certain privacy laws define the terms “sale,” “sharing,” and “targeted advertising” more broadly than an ordinary monetary sale of information. If our use of advertising, analytics, or other technology constitutes a sale, sharing, or targeted advertising under applicable law, eligible users may exercise the applicable opt-out rights described below.
6. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
No website, electronic transmission, or storage system can be guaranteed to be completely secure. You should therefore use appropriate care when transmitting personal information online.
The Federal Trade Commission recommends that businesses collect only information they need, appropriately protect retained information, dispose of information securely when it is no longer needed, and maintain procedures for responding to security incidents.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling transactions, maintaining business and tax records, resolving disputes, preventing fraud, enforcing agreements, and complying with applicable legal obligations.
Retention periods may vary depending on the type of information and the reason it was collected.
8. Your Privacy Rights
Depending on where you reside and whether a particular privacy law applies to Alanine Labs, you may have rights concerning your personal information.
Oregon consumers may have rights to access personal data, obtain information concerning third parties that received their data, correct inaccurate information, request deletion, obtain a portable copy of their information, and opt out of certain processing activities.
California consumers may have rights under the CCPA/CPRA concerning access to personal information, deletion, correction, opting out of certain sales or sharing of personal information, and other privacy protections when the law applies.
Where applicable, you may also have the right to appeal certain decisions concerning a privacy request and the right not to receive unlawful discriminatory treatment for exercising your privacy rights.
9. Submitting a Privacy Request
To request access to, correction of, deletion of, or a copy of your personal information, or to exercise another privacy right available under applicable law, contact us at:
Email: [email protected]
Subject line: Privacy Request
You may also contact us using the contact information provided at the bottom of this policy.
We may need to verify your identity before completing certain requests. Verification helps prevent unauthorized individuals from gaining access to or deleting another person's information.
If an authorized agent submits a request on your behalf, we may request information necessary to confirm that the agent has authority to act for you.
10. Third-Party Websites and Services
Our website may contain links to third-party websites, applications, payment services, or other external services.
Alanine Labs does not control the privacy practices of independent third parties. Their collection and use of information are governed by their own privacy policies and terms. We encourage you to review those policies before providing information to third-party services.
11. Children's Privacy
Our website and products are intended for adults and are not directed toward children under 13.
We do not knowingly collect personal information online from children under 13. If we learn that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it.
COPPA establishes additional requirements for websites and online services directed to children under 13 or that knowingly collect personal information from them.
12. Research Use Notice
Products offered by Alanine Labs are supplied for laboratory research and analytical applications. Information submitted when purchasing research materials is handled in accordance with this Privacy Policy and is not intended to establish a physician-patient, healthcare-provider, or medical-treatment relationship.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our website, business practices, technology, or applicable requirements.
When changes are made, the revised policy will be posted on this page and the Last Updated date will be changed accordingly. Material changes may be communicated through additional notice when appropriate.
14. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or a request concerning your personal information, contact:
Alanine Labs
853 S Riverside Ave
Medford, OR 97501
Email: [email protected]
Phone: (541) 890-5476